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Support » Request Help
Please fill out the form below to get further assistance.
Fields with an asterisk (*) next to them are required.
First Name
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Last Name
*
Username
Email Address You Used to Register for College Alc
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College/University
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Phone Number
*
Date of Problem or Error
*
-- Click on the calendar icon --
Specific Description of Problem or Error
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Please describe what happened here...
If Course, please provide name
--Select Course--
College Alc v3
College Alc v3 for Parents
College Alc Refresher v3
myPlaybook
Crossroads
If Lesson, please provide name
--Select Lesson--
Pre-Course Survey
Lesson 1
Lesson 2
Lesson 3
Lesson 4
Post-Course Survey
What Operating System and Version are you using?
*
--Select OS--
Mac OS X PowerPC
Mac OS X Intel based
Windows 95, 98, ME
Windows NT Workstation
Windows 2000 Professional
Windows XP
Windows Vista
Other
What Browser and Version are you using?
*
--Select Browser--
Internet Explorer 7
Internet Explorer 6
Firefox 3
Firefox 2
Safari 3
Safari 2
Are any of the following installed?
If so, please provide a name and version
Pop-up blockers (including search engine toolbars)
Firewall software
Any other kind of security software (e.g. VPN instance, anti-virus, etc.)
What Type of Internet Connection do you have?
*
--Select Connection Speed--
Dialup
Cable
DSL
T1
Where was the error encountered (personal computer, computer lab, other, etc.)?
*